This is what our EBCS Coaches are for (Thanks to all coaches who get responses of this kind):
"I wanted to write to thank you for my lessons of bowling last year / this year at the indoor bowling centre in Carlisle.
I came every week for several weeks during 2019/20.
We had moved from Manchester in Aug 2019, and I was struggling with the adjustment, not being able to find a job and feeling very isolated and generally not having much to do.
When someone from church introduced me to the bowling centre, I was a bit anxious and wondered if I might be accepted and fit in, but I needn't have worried. From the moment I stepped through the door I felt welcomed and accepted. The whole team were very professional and incredibly thorough in their teaching - and patient! Ken Waters and Christine Edgar were great teachers and took time with me to listen and understand my learning needs (I have a form of autism).
Once I had explained about how I learn best, Ken adapted his teaching style to help me, using a different type of language and more visual techniques. Ken was great in remembering my needs each time that I came, without singling me out, which made it much easier to relax and learn.
I also really appreciated the certificate I was awarded, which helped me to see my achievement and believe in myself more.
Having equipment freely available was also really helpful - shoes and bowls etc - and helped me to attend without worrying about the cost. The whole experience was a joy.
The way that the centre and the staff welcomed, taught and encouraged me had a huge impact on my mental health at the time and gave me purpose. It became the high point of my week. I really do want to express my thanks to all of you for your hard work and dedication, and for the commitment you showed to me.
It has had a lasting effect - more than you will know. God bless Jason"